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👋 Welcome to Data Techcon | We're Excited to Announce Our Soft Launch & Slowly Onboarding Mentors 🚀 | New Courses launching in May 📣

FAQ

Questions? We have answers!!

Is there any feature to record audio and video?

What are the trial sessions? How does trial sessions work?

How does Data Techcon protect my personal information?

How do I request a refund if I’m eligible?

Can I switch mentors if I’m not satisfied?

What is the maximum number of learners for group coaching?

Can I get a free introductory call with a mentor?

How does the free trial with a mentor work?

How do I manage cancellations or reschedule requests?

How can I receive push notifications on my phone?

Can mentors teach lessons using a mobile device?

Can I apply to be a mentor and a tutor on Data Techcon?

Can a learner apply to become a mentor if they meet the qualifications?

What payment methods are accepted on Data Techcon?

Will I receive a receipt for my purchase?

What is the refund policy for self-paced on-demand courses?

How do I get paid after completing a session?

How does the wallet work?

What is the time frame to receive payment after completing a session?

What should I do if I experience a payment issue?

Is there any feature to record audio and video?

How do I apply to be a mentor on Data Techcon?

What is the wait time after applying to be a mentor?

How can students schedule a session?

How do new learners get started?

How do I book a 1:1 mentorship session?

Can I cancel or reschedule my session?

What if I encounter technical issues during a live course or session?

How can I be sure my mentor or instructor is qualified?

How can I pause, cancel, or end my recurring mentorship?

How can I leave a review for my mentor?

What should I do if my mentor is slow to respond or unresponsive?

What if I feel uncomfortable with my mentor or have a problem?

I reached out to a mentor but have changed my mind. What should I do?

When can I expect a response from a mentor after contacting them?

How long do learners have to report an issue after the session?

What happens if the learner is not satisfied with the mentor’s resolution?

What if a learner does not report any issue within 24 hours?

Can the mentors and students check the scheduled lessons as per their time zones?

Can a learner/mentor reschedule a lesson?

How can mentors enhance their profiles and make it outstanding?

How does the commission-based model work?

How should I handle a disrespectful learner?

Where are videos for online courses stored?

How can I encourage positive learner experiences and avoid issues?

When does a mentor receive payment for a completed session?

What if a learner reports an issue with the session?

Will mentors still get credited if the issue is resolved in their favor?

What is the escalation process, and how does it impact mentor payment?

Can a mentor respond to an escalated issue?

How will mentors be notified of reported issues or escalations?

What should mentors do to ensure they receive credit without delays?

How can mentors withdraw the credited money in their wallet balances?

What price range can mentors set?

What is an affiliate?

How do I become an affiliate for Data Techcon?

Is there a minimum qualification to join the affiliate program?

How does the affiliate commission structure work?

How and when will I receive my affiliate commissions?

Is there a limit to how much I can earn as an affiliate?

Can I promote Data Techcon on multiple platforms?

How do I track my referrals and earnings?

What happens if a sale is refunded?

Are there any restrictions on promoting Data Techcon?

Can I get support or marketing resources as an affiliate?

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